ALBUM, PRINTS, HEIRLOOM BOX PRINT QUESTIONS
1. How long does it take to get my prints?
A: Product creation times vary, however, print orders will generally be completed within 6 weeks after the product order is submitted. Similar to the post-production process, if you require rush processing, a fee of $250.00 will be charged. Additional fees for rush shipping may also apply.
2. How long does it take to get my album/heirloom box?
A: As with our other products, production times vary. However, you can typically expect to receive your album 6 weeks after placing the order. The process prior to placing the order varies in duration depending on how quickly you respond to the instructions for the album design as well as the number of changes you request after the initial designs. Some brides complete this within a month or two; others take over a year. Similar to the post-production process, if you require rush processing, a fee of $250.00 will be charged. Additional fees for rush shipping may also apply.
3. Can I add more pages and images to my album/heirloom box?
A: Extra images beyond what is included in your package can be added for an additional cost. Refer to our album designer for more information!
4. How do I setup an appointment to meet you in person and see some of your work?
A: Contact our studio at 951-878-5277 or email us by clicking here.
